A customer status page for the live queue.
SpotWait gives customers a simple page to see queue status from their phone. That cuts down on repeated status calls and keeps staff focused.
Status page basics
- Browser-based, no customer app install.
- Connected to the live queue staff are already managing.
- Designed for clear wait expectations and fewer interruptions.
Why it matters
When customers can check status themselves, staff spend less time repeating wait estimates and more time moving the queue forward.