Live queue. No app required.

Keep the line. Keep the business.

Customers join by QR and follow their wait. Your team runs the line from one clear dashboard.

SpotWait live queue dashboard beside a customer's mobile wait page Start free

Customer flow

The customer sees the wait from their own phone.

Three simple moments: scan, follow the live status, and let staff call the next person from one shared queue.

Customer scanning a SpotWait QR code at a service counter

01

Scan or enter the venue code

Customers scan a QR code or open a link to join. No app required.

Customer following their live SpotWait status from a phone

02

Get a live wait page

They see their place and estimated wait right on their phone.

Staff member moving the SpotWait line from a shared dashboard

03

Staff move the line

Staff call the next person and keep the queue moving from one dashboard.

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Why it works

A calmer wait protects the next visit.

Customers can step away without losing their place. Staff answer fewer status questions. Owners can track walkaways, repeat visits, and peak-hour capacity in their own queue data.

Waitlist software for walk-in businesses

For owners

  • See simple wait trends
  • Track walkaways and completions
  • Compare repeat visits over time
  • Keep the operation calmer

For staff

  • Fewer status interruptions
  • Clear next-person workflow
  • One shared queue screen
  • Less manual list cleanup

For customers

  • Know where they stand
  • Wait nearby instead of in line
  • Feel informed, not forgotten
  • No account or app required

Make the impact measurable

Start with three before-and-after numbers: walkaways, repeat visits, and peak-hour capacity.

Walkaways

Customers who cancel before service.

Repeat visits

Returning customers over the next eight weeks.

Peak capacity

Served entries and staff interruptions during busy hours.

Pricing

A focused live queue from $29/month.

Start free. Upgrade for more ready texts and locations - not a pile of features you do not need. Ready texts are shared across your workspace locations and queues.

Free

$0/mo

Try a real QR waitlist.

  • 1 location
  • 50 ready texts per month
  • Browser QR check-in and live status page
good first upgrade

Starter

$29/mo

For a growing single-location queue.

  • 1 location
  • 500 ready texts per month
  • Browser QR check-in and live status page

Pro

$89/mo

For multi-location teams with pooled capacity.

  • 3 locations
  • 3,000 ready texts per month
  • Add a location or 1,000 ready texts for $39/mo each

Ready texts are pooled across the workspace. A customer who joins with text alerts uses one ready text; staff entries without SMS do not. Website prices are in USD per month. Marketplace pricing is managed by each platform; existing marketplace contracts retain their terms. Clover billing is managed in Clover at $129/mo, with $55/mo add-ons.

A calmer line, for less.

See what guests, staff, and owners get.

Available Prices checked September 2026.

Monthly starting price

See the price difference at a glance.

$29/mo
$29/mo
$31/mo
$49/mo
$49.99/mo

Public list prices before taxes. Annual billing, usage definitions, add-ons, and included features vary by provider.

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